OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
17 ratings and 13 comments received in the last 90 days.
17 March 2026
Great service from start to finish
17 March 2026
Easy to get booked. Got everything done I needed.
15 March 2026
No complaints at all
12 March 2026
Staff helpful with good communication
26 February 2026
Found the staff to be very helpful and professional plus a reasonable waiting time element for the required work that had to be done
17 February 2026
Prompt available appointment availability, informative txt communication at all stages.
02 February 2026
Good relationship between staff and myself , polite , professional
29 January 2026
The work was done earlier than estimated and I was kept informed with each development.
25 January 2026
Bill for repairs sent to wrong person. On collecting car I had to wait for payment to be made and we have dealt with this garage for years. Embarassing
FIND Arnold Clark Dumfries.
Address
- The MINI Roundabout, Annan Road, Dumfries, DG1 3AD
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 01387 253473
Dumfries and the surrounding areas, including Castle Douglas, Galloway, Lockerbie, Beattock and Annan
23 March 2026
Pleasant reception team. My only fault is i have a private number plate on the car so when the video was sent to my phone I couldn't access it at time because it wouldn't register with my plate perhaps records could be updated to make this easier.